SpotOn Website | The Process

Step One: Submit the Website Questionnaire

To publish a successful website quickly, we will need the Website Questionnaire to be as completed as possible. If they want a logo created by our team, or a menu to be on the website, be sure to note those items and include any content along with the submission. It's important to include accurate business hours, business location, and a business description.

Ready to submit the questionnaire? It will be sent to 1 of 2 places:

1. If the merchant is brand new and doesn't have a Merchant ID (MID) yet, please submit the Website Questionnaire along with the rest of the application to Underwriting to process.

2. If the merchant already has a MID and wishes to add-on a website, please submit the Website Questionnaire to website@spoton.com to process.

Step Two: The Recap Call

Once our team has received the request, we will reach out to the main contact to introduce ourselves, and go over any details that might have been missed on the questionnaire.

This also gives us an opportunity to set accurate expectations, and answer any questions the merchant may have. This call usually lasts 5-10 minutes, and is usually completed in the first two business days from the time that we have received the request.

Please note, the website build cannot begin until this call has been completed with the merchant.

Step Three: Website is Published

Great news! After about two more business days, the website is now published!

The merchant will receive a call from a designer to check-in and inform them their website is ready. They will also receive an email with details on their new website and how to access it to make any changes they wish.

If they would like their designer to make changes, no problem! Our merchants get two free revision rounds per month. This includes up to 3 items or design elements to be changed per revision at no extra cost.